Updated Date: 18-Jan-2024

At Uphighs Technologies, we strive to deliver innovative Software as a Service (SaaS) solutions and digital products that empower your business. We value your trust and aim to provide clarity regarding our cancellation and refund terms. Please review the policy below to understand your options and our commitments.

1. Subscription Cancellation

  • Cancellation Process: You may cancel your subscription to any Uphighs Technologies product or service at any time by contacting our support team at admin@uphighs.in. Please include your account details and subscription information to ensure prompt processing.
  • Effect of Cancellation: Upon cancellation, your access to the product or service will continue until the end of your current subscription period. No further charges will be applied after the subscription expires.
  • No Partial-Term Cancellations: Subscriptions are non-terminable mid-cycle. If you cancel during an active billing period, you will retain full access to the product or service until the subscription expiry date.

2. Refund Policy

  • No Refunds: Uphighs Technologies maintains a strict no-refund policy. All payments for our products and services, including websites and software subscriptions, are final and non-refundable. This applies to all billing cycles (monthly, quarterly, annually, or otherwise).
  • Pre-Purchase Consideration: We encourage you to carefully evaluate our offerings, including demos or trial periods (where available), before committing to a purchase. Our team is available at admin@uphighs.in to address any pre-sales questions to ensure our solutions meet your needs.

3. Usage After Cancellation

  • If you choose to cancel your subscription, you may continue using the product or service until the end of the paid subscription term. No additional support or updates will be provided beyond the subscription expiry unless a new subscription is activated.

4. Exceptions

  • Technical Issues: In the rare event of a persistent technical issue attributable to Uphighs Technologies that prevents you from accessing or using the product as intended, please reach out to admin@uphighs.in. While refunds are not provided, we may, at our sole discretion, offer alternative solutions such as extended access or account credits.
  • Legal Requirements: This policy is subject to applicable consumer protection laws in your jurisdiction. If mandatory refund rights apply, we will comply accordingly.

5. Contact Us

For questions, assistance with cancellations, or any other inquiries related to this policy, please email us at admin@uphighs.in. Our team is committed to responding promptly and supporting your experience with Uphighs Technologies.

6. Policy Updates

Uphighs Technologies reserves the right to modify this Cancellation and Refund Policy at any time. Updates will be posted on our website, and continued use of our products or services constitutes acceptance of the revised terms.